80%
of remakes caused by communication — not technology
$800–$1,700
in direct costs — each event costing the practice
0
additional tools needed — it's all inside SmileFy
The Problem Worth Solving
Over 80% of dental restoration remakes are caused by communication breakdowns — not the scanner, not the material, not the technician's skill.
TTT Dental · Spear Education · Dental Economics · NCBI Research
The cause isn't incompetence. It's infrastructure. Phone calls and email cannot carry the structured visual data that modern dental cases require. SmileFy's Collaboration Suite is the infrastructure that replaces them.
Introducing the SmileFy
Collaboration Suite
A HIPAA-secure, case-contextual communication environment built directly inside SmileFy — where your designs, scans, and treatment plans already live. No new tools. No new logins for your team. One platform, every conversation, every case.
Case-Contextual Messaging
Every case gets its own chat room.
Organise conversations around patients, not inboxes. Each case has a dedicated chat space — treatment plan, design versions, scan files, and discussion all in one place. Or message across the general workspace for standing preferences and team coordination. Either way, the conversation is in context, timestamped, and permanent.
- Per-patient case rooms — fully structured, fully searchable
- Direct messages, group threads, and workspace channels
- Share designs, STL files, scans, and documentation in-thread
- Every message tied to the clinical record — no more scattered email chains
Lab & Specialist Access
Your lab joins the case. No subscription needed.
Invite your dental lab and specialists as collaborators on any case. They access the design, join the discussion, and contribute feedback — or take over for CAD/CAM design and manufacturing. You send the invite. They accept. The collaboration begins — immediately.
- Invite lab and specialists directly from within any case
- Collaborators need only a free SmileFy account — never a subscription
- Full access to case designs, scans, and documentation they're invited to
- Team up on design options, revisions, and approval in one place
HIPAA-Secure by Design
Every message, file, video call, and shared design is contained within a fully compliant, encrypted environment. Not WhatsApp. Not personal email. Not a Zoom link sent over SMS. Compliant from the first message.
Multilingual Collaboration
Built for global collaboration in 15+ languages. The language selector in the chat interface means dentist–lab partnerships that cross borders and languages operate without added friction. Messages are instantly translated.
Files, Audio & Video Messaging
Communicate in your preferred way: calls, voice notes, screenshots, video calls with integrated screen sharing.
How It Works
One platform. Every party. Every case.
Your lab and specialist don't need a SmileFy subscription — only a free account. You control access. They collaborate on the cases you invite them to. Nothing more, nothing less.
Dental Practice
Creates cases, designs, and invites collaborators
Active SubscriptionDental Lab
Joins cases, designs CAD/CAM, manufactures restorations
Free AccountSpecialist
Reviews, contributes feedback, collaborates on treatment
Free AccountWhat fixing communication is actually worth.
Every remake prevented saves $848–$1,720 in direct costs alone. Every esthetic case where the patient pre-approves the design eliminates an entire category of post-seating failure. Every case acceptance that happens because a patient could see their future smile is revenue that previously walked out the door.
Stop losing cases to communication that wasn't built for digital dentistry.
Start your free 7-day trial. Invite your lab as a collaborator on your first case. Send your first fully-briefed AI design. See the difference a shared source of truth makes — from the very first case.
No credit card required · Lab collaborators join free · Cancel anytime · HIPAA compliant